7 Holland Rd.
Kensal Green
London
NW10 5AH
 
tel: +44 (20) 8964 8566
fax: +44 (20) 8968 5602
 
UK Local rate
tel:   0845 12 606 33
fax:   0845 12 606 34
 
e-mail: info@polymail.co.uk
www: polymail.co.uk
 


© Polymail Ltd 2000
All rights reserved

Last updated: 1 Apr 2006

General Information

  Terms & Conditions

Polymail Ltd, 7 Holland Road, Kensal Green, London NW10 5AH (hereinafter known as 'the 'Supplier')

The person, firm or company offering to purchase Good or Service from the Supplier (hereinafter known as 'the 'Customer’)

A.    The Supplier is engaged in the business of providing Good, Material and Service in relation to office equipment, stationery, mailing list, database management, printing, folding, enclosing and mailing services.

Definitions and Interpretations
In this Agreement where the context admits:

"Service"

Means: the Good, Material or Service to be provided by the Supplier to the Customer as set out in Schedule A.

"Specification"

Means: time, quantity, size, weight, texture, grain direction, colour, thickness, coating and finish, style, layout, format, reference, code, version, packaging, storage, delivery including any other description or measurement which may be use from time to time to accurately define any Material or Service.

"Material"

Means: office equipment, stationery, paper, envelope, label, brochure, newsletter, catalogue, response card or any other printed matter, printed list, data, database, information, facility including any other item which may be used from time to time in order to provide the Service.

  1. Words importing the singular number include the plural and vice versa and words importing any gender include any other gender.

  2. Provision of Good or Service
    2.1 The Supplier shall provide the Service in accordance with such written instructions as the Customer may reasonably issue.
    2.2 The Supplier shall promptly advise the Customer of any changes in the Material or Specification.
    2.3 The Supplier may reject Material or Specification that appear to be unsuitable.
    2.4 The Supplier shall promptly advise the Customer of any Material shortage or spoilage.

  3. Customer’s Obligations
    3.1 The Customer shall provide the Supplier with such technical advice in connection with the performance of the Service.
    3.2 The Customer shall promptly make available and maintain all necessary Material or Specification required for the provision of the Service.
    3.3 The Customer shall promptly advise the Supplier of any changes in the Material or Specification.
    3.4 The Customer shall carry out the modification to Material or Specification as the Supplier may reasonably request.
    3.5 The Customer shall supply sufficient quantity of Material to cover the numbers to be processed and normal spoilage.

  4. Payment
    4.1 All prices quoted to the customer are exclusive of VAT. All payments shall be made within 7 days of the date of invoice.
    4.3 Any postage costs shall be paid in advance of any mailing and payment must be cleared prior to mailing.
    4.4 Customer may not withhold payment of, or make any deduction from, any invoice or other amount due to the Supplier by reason of any right of set-off or counterclaim which the Customer may have or allege to have for any reason whatsoever.
    4.5 If the payment is not made on the due date, the Supplier shall be entitled, without limiting any rights it may have, to charge interest on the outstanding amount at the rate of 4% above the base rate of National Westminster Bank Plc from the due date until the outstanding amount is paid in full.

  5. Price Variation and Other Charges
    5.1 Prices are based on the current costs of production and are subject to sight of Material and Specification. Prices are subject to amendment at any time to meet any rise or fall in such costs.
    5.2 All Service carried out, whether experimentally or otherwise at the Customer’s request, shall be chargeable.

  6. Supplier’s Liability
    6.1 Where Service is defective for any reason, including the negligence of the Supplier, liability shall be limited to the rectification by the Supplier of the defective goods or service.
    6.2 The Supplier shall have no liability arising out of or in connection with this Agreement for any indirect, special or consequential loss whatsoever of the Customer.
    6.3 Proofs of all Service may be submitted for Customer’s approval and the Supplier shall have no liability for any error not corrected by the Customer in the proof so submitted.

  7. Illegal Matter
    7.1 The Supplier shall not be required to print or process any Material which in its opinion is or may be of an illegal or libellous nature or an infringement of proprietary or other rights of any third party.
    7.2 The Supplier shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous matter or any infringement of copyright, patent, and design or of any other proprietary or personal rights contained in any Material.
    7.3 It is the Supplier’s policy to uphold, in letter and spirit, the British Code of Advertising Practice. Our acceptance of any work from the Customer is based upon the understanding that the Customer undertakes to work within the same guidelines.

  8. Customer’s property
    8.1 Customer’s property shall while it is in the possession of the Supplier or in transit to or from the Customer be deemed to be at the Customer’s risk and the customer should insure it accordingly.

  9. Force Majeure
    9.1 For the purposes of this Agreement "Force Majeure" means, in relation to either party, any circumstances beyond the reasonable control of that party (including, without limitation, any strike, lock-out or other form of industrial action).
    9.2 If any Force Majeure occurs in relation to either party which affects or may affect the performance of any of its obligations under this Agreement, it shall forthwith notify the other party as to the nature and extent of the circumstances in question.
    9.3 Neither party shall be deemed to be in breach of this Agreement, or shall otherwise be liable to other, by reason of any delay in performance, or the non-performance, of any of its obligations under, to the extent that the delay or non-performance is due to any Force Majeure of which it has notified the other party, and the time for performance of that obligation shall be extended accordingly.
    9.4 If the performance by either party of any of its obligations under this Agreement is prevented or delayed by Force Majeure for a continuous period in excess of 10 days, the parties shall enter into discussions with a view to agreeing upon such alternative arrangements as may be fair and reasonable, and where the parties are unable to reasonably agree, the other party shall be entitled to terminate this Agreement (except to the extent referred to in clause 9.5) by giving 30 days written notice to the party so affected.
    9.5 If the performance by the Supplier of any of its obligations under this Agreement is prevented or delayed by the Post Office the Customer shall not be entitled to terminate this Agreement.

  10. Nature of the Agreement
    10.1 This Agreement contains the entire Agreement between the parties with respect to its subject matter and may not be modified except by an instrument in writing signed by the duly authorised representatives of the parties.
    10.2 No failure or delay by either party in exercising any of its rights under this Agreement shall be deemed to be a waiver of that right, and no waiver by either party of a breach of any provision of this Agreement shall be deemed to be a waiver of any subsequent breach of the same or any other provision.
    10.3 If any provision of this Agreement is held by any court or other competent authority to be invalid or unenforceable in whole or in part, this Agreement shall continue to be valid as to its other provisions and the remainder of the affected provision.

  11. Applicable Law and Jurisdiction
    11.1 This Agreement shall be governed by, and constructed in accordance with, English Law.

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